FAQ's - Find Your Perfect Hair Style with solano
Which Solano dryer is best for fine hair?
Our on staff stylists recommend the iconic supersolano for drying fine hair because it is not ionic (which can sometimes weigh fine hair down). The supersolano has always been one of our most popular dryers with industry professionals.
Which Solano dryer is best for thick, coarse hair?
Our on staff stylists highly recommend the supersolano 3600, Forza or Moda for styling thick coarse hair. The solano Forza has the fastest wind power of all our Solano dryers.
Which Solano® dryer is best for straightening hair?
Our on staff stylists prefer the supersolano™ 3500lite for everyday straightening. It’s the perfect fusion of power and lightweight combined with tourmaline and ionic technologies.
How do I clean my Solano dryer filter?
Air flow can get reduced by a clogged, dirty filter and will create undue strain on your dryer motor, reducing performance and the life of the product. Keeping your dryer filter clean will ensure it is working at optimal performance and will extend the overall life of your motor.
Cleaning Instructions:
Your dryer will have either a stationary or removable filter system. The filter ring and screen allows you to keep your appliance free from entrapped hairs and dust. A quarter turn to the left disconnects the removable filter ring and screen from the dryer. Remove the filter screen and gently clean it with a brush. Replace the filter ring and screen by turning to the right. Remember to clean your filter regularly.
How long is my Solano guaranteed for?
For 2 years from the Date of Purchase, we warrant that your Solano professional product is in good working condition and free from defects in materials and workmanship. Our Two-Year Limited Warranty covers free replacement of defective parts, including any labor charges that may be associated. By contacting Solano you may renew your initial Care & Repair Warranty for another two years.
Are there any exclusions to the Solano care & repair warranty?
Yes, the Solano care & repair warranty does not cover normal wear and tear such as shorts in the power cord or plug or excessive hair in the dryer. Damage due to misuse and abuse such as wrong voltage supply, dropping or neglect in safety precautions or foreign objects inside dryer are also not covered. Tampering such as repair or attempted repair by an unauthorized party does not qualify for warranty protection. In addition, we disclaim any responsibility for damage caused to property or persons, including any incidental or consequential damages as the result of an unauthorized repair.