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Solano USA - authorized distributor of Solano
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GENERAL INQUIRY, Repair & NON WARRANTY QUESTions

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SOLANO USA - CUSTOMER SERVICE

Solano USA is an authorized distributor of Solano Products. 


We can answer questions about ALL Solano models, offer repair services and can assist with open claims for warranty service.  

Solano USA

281 Waukegan Road, Northfield, Illinois 60093, United States

FOR SALES & SUPPORT, CALL OR TEXT US: 800-733-7902

DO YOU HAVE AN ACTIVE WARRANTY?

 IF YOUR SOLANO IS PROTECTED BY AN ACTIVE WARRANTY

CONTACT: SOLANOCONSUMERSERVICES@GOODY.COM OR  CALL 1-800-323-3942 


 PLEASE NOTE:  If you have a current model (FORZA, MODA, VERO & VERO ROSSO) and need to file a warranty claim, you MUST contact SOLANO CONSUMER SERVICES FIRST! 


Models manufactured prior to 2019 are no longer covered under Solano's warranty program.

SOLANO WARRANTY INFORMATION

The Solano Warranty Does Not Cover:


  • Normal wear and tear, such as shorts in the power supply cord or plug or excessive hair in dryer
  • Damage due to misuse and abuse, such as wrong voltage supply, dropping or neglect in care or safety precautions or foreign objects inside dryer
  • Tampering, such as repair or attempted repair by an unauthorized party.  We disclaim any responsibility for damage caused to property or person, including any incidental or consequential damages



For additional details, see documents below:


2020-Solano-Warranty (pdf)

Download

SALES & SUPPORT

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Kossof Beauty/SOLANO USA - AUTHORIZED DISTRIBUTOR OF SOLANO® PRODUCTS


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SOLANO® IS A REGISTERED TRADEMARK OF GOODY PRODUCTS, INC.


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